Refund & Cancellation Policy

Last Updated: September 1, 2026

At Right Info Club (https://rightinfoclub.com), we provide transparent, high-value career guidance and video roadmaps. Before purchasing any course, we clearly explain the curriculum, eligibility, and target audience across our YouTube videos and course overview pages so you know exactly what is included.

1. Operational Costs & Strict No-Refund Policy

Because our products are instant-access digital video courses, and the content is fully accessible upon enrollment, we follow a strict general No-Refund Policy.

Why course fees are non-refundable: Creating and delivering a seamless learning experience involves substantial recurring backend costs—including secure high-speed video streaming servers, web hosting, LMS software maintenance, platform development, SSL security, and payment gateway processing fees. Therefore, once access is delivered, course fees cannot be refunded.

2. Conditions Under Which Refund Is Granted

We strictly value student fairness. A full refund will be initiated ONLY under the following genuine technical circumstances:

• Course Access Failure: If your money was deducted successfully via Cashfree, Razorpay, or Paytm, but due to a technical error on our platform, the course is NOT credited/accessible in your student dashboard even after 24 hours and contacting support.
• Duplicate Payment Transaction: If you were accidentally charged twice for the exact same course due to a payment gateway glitch or network timeout.

3. Non-Refundable Scenarios

Refunds will NOT be issued in the following situations:

• Change of mind after purchasing or watching the video content.
• Inability to complete the course due to personal time constraints or lack of interest.
• Accidental purchase after course details and prerequisites were already made clear on the course page.

4. How to Claim a Technical Refund

If you experience a genuine technical failure or double charge, please email us within 7 days of purchase with your details:

• Registered Student Name & Email ID
• Payment Order ID / Transaction Receipt ID (from Cashfree or Razorpay)
• Screenshot/Proof of payment deduction or non-access error

5. Refund Processing Timeline

Once your claim is verified by our team, refunds will be credited back to your original payment source (Bank Account, UPI, or Credit/Debit Card) within 5 to 7 working days according to banking rules.

6. Support Contact

For any payment verification or technical course access assistance, write to us directly:

Email Support: info@rightinfoclub.com
Official Portal: https://rightinfoclub.com